"I recently booked your service in Delhi for hotel transfer for a small group. Unfortunately, were delayed by the snow in UK which caused our airline to cancel the flight. I contacted your agent in Delhi responsible for this voucher. Without any problems they changed the transfer date and provided the same excellent service I have experienced with your Delhi personnel in the past. In a day of great stress, as I was in a car to Agra when I received the text from BA cancelling our flights with no computer access and no reply from BA in India, dealing with your staff in Delhi was a great pleasure and relief from the stress of the day. Please pass on my thanks to your people in Delhi. I will continue to happily unreservedly recommend Holiday Taxis to friends and colleagues and look forward to working with you again."