Customer Reviews


88% of our customers rated our service good or excellent


Date
Details
Rating
Review
Our Response
23-02-2017
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Review:

Excellent service as always. Many thanks.

Our Response:

Good Afternoon, Thank you for your comments. I am pleased to notethat you were satisfied with the service in Paris. It is always appreciated when customers take the timeto leave us valued feedback.  As a thank you for taking the time to review ourservices, we will send you an email in order to assist you with your nextbooking. Thank you once again and we hope to see you travelling with us againsoon. Kind regards Customer Service Team, JC  

23-02-2017
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Review:

Everything from the price to the return journey was excellent. I will recommend Holiday taxis to anyone wanting transfers. Well done on a superb service and thank you.

Our Response:

Good Day,Thank you for your comments. I am pleased to note that you were satisfied with the service In Corralejo. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regardsCustomer Service Team

23-02-2017
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Review:

Paid for a simple coach drop off and pick and ended up having a better package for free, the driver on the way back was amazing and it truly made the experience the best it can be.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Paris. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regardsCustomer Service Team

23-02-2017
* * * * *
Review:

Booking was easy. Got out of the airport and there was a man waiting with our names on a card, took us to join a group of people and were then taken to the minibus and driven to our hotel reception. Very efficient service.

Our Response:

Good Evening,Thank you for your comments. I am pleased to note that you were satisfied with the service in Funchal. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regardsCustomer Service Team

22-02-2017
* * *
Review:

I paid for an executive car for a recent trip to Paris. But the Chaffeur turned up with a mini bus which was far from executive

Our Response:

Good Afternoon, Thank you for your comments regarding your transfer in Paris. It is always great to see that customers have taken the time to leave us their valued feedback. Although your experience was positive overall, I would like to review your comments concerning the delay on arrival in more detail. I have your reference number and you will shortly receive an email confirmation that this is being investigated.Once again, thank you for your feedback and please accept my apologies for the issue experienced. I will ensure that this gets escalated..Kind RegardsCustomer Services Team

22-02-2017
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Review:

The driver was on time and friendly. He knew the address of the property and there was no delay from the airport to the private apartment.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service Malaga City. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regardsCustomer Service Team

22-02-2017
* * * * *
Review:

Very good service!

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service overall. It is always appreciated when customers take the time to leave us valued feedback.As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regardsCustomer Service Team

22-02-2017
* * *
Review:

very straight forward service

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service overall. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regardsCustomer Service Team

21-02-2017
* * *
Review:

Found the sign for Holiday Taxis, checked in with the agent who asked us to take a seat. 20 minutes later still waiting. eventually was told to follow driver - as was another traveller with a child. We were taken to drop fellow traveller off first before proceeding to our hotel - totally unacceptable, we had paid for a private transfer. We were not even asked if we would mind sharing - totally unacceptable.

Return journey was very good, driver arrived early, nice car and swift transfer.

Our Response:

Good Day, Thank you for your comments regarding your transfer in Jumeriah. It is always great to see that customers have taken the time to leave us their valued feedback. Although your experience was positive overall, I would like to review your comments concerning the delay on arrival in more detail. I have your reference number and you will shortly receive an email confirmation that this is being investigated.Once again, thank you for your feedback and please accept my apologies for the issue experienced. I will ensure that this gets escalated.Kind RegardsCustomer Services Team

21-02-2017
* * * * *
Review:

Brilliant service. Taxi drivers helpful, prompt and polite. Made transferring to accommodation easy.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service overall. It is always appreciated when customers take the time to leave us valued feedback.As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regardsCustomer Service Team

21-02-2017
* * * * *
Review:

Great service

Our Response:

Good Day,Thank you for your comments. I am pleased to note that you were satisfied with the service in Puerto Rico. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regardsCustomer Service Team

21-02-2017
* * * * *
Review:

Very reliable. Taxi on time for each way trip. Would definitely use again

Our Response:

Good Afternoon, Thank you for your comments. I am pleased to notethat you were satisfied with the service overall. It is always appreciated when customers take the timeto leave us valued feedback.  As a thank you for taking the time to review ourservices, we will send you an email in order to assist you with your nextbooking. Thank you once again and we hope to see you travelling with us againsoon. Kind regards Customer Service Team 

21-02-2017
* * * * *
Review:

Booked a car but had a whole bus to our selves, fast easy transfer

Our Response:

Good Evening,Thank you for your comments. I am pleased to note that you were satisfied with the service in Costa Teguise. It is always appreciated when customers take the time to leave us valued feedback.As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regardsCustomer Service Team

21-02-2017
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Review:

Easy to book through the site and well priced.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Albufeira. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regardsCustomer Service Team

21-02-2017
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Review:

First transfer, from PUJ to destinaton address was a little bit terrible. But that was partly my fault. The second, Hotel to PUJ was perfect.

Our Response:

Good Day, Thank you for your comments regarding your transfer in Bavaro. It is always great to see that customers have taken the time to leave us their valued feedback. Although your experience was positive overall, I would like to review your comments concerning the delay on arrival in more detail. I have your reference number and you will shortly receive an email confirmation that this is being investigated.Once again, thank you for your feedback and please accept my apologies for the issue experienced. I will ensure that this gets escalated.Kind RegardsCustomer Services Team

21-02-2017
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Review:

On arrival taxi was a minibus and not a private car.On return taxi private car was 10 minster late-probably compounded by us being told to be 10 minutes early! Otherwise good

Our Response:

21-02-2017
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Review:

Really easy to book clear instructions for pick up at airport and on departure from hotel. On time pleasant and helpful staff.

Our Response:

Good Afternoon, Thank you for your comments. I am pleased to notethat you were satisfied with the service overall in Lanzarote. It is always appreciated when customers take the timeto leave us valued feedback.  As a thank you for taking the time to review ourservices, we will send you an email in order to assist you with your nextbooking. Thank you once again and we hope to see you travelling with us againsoon. Kind regards Customer Service Team

21-02-2017
* * * * *
Review:

excellent service from pickup to drop off friendly speedy eficient good price perfedt

Our Response:

Good Day,Thank you for your comments. I am pleased to note that you were satisfied with the service in Costa Teguise. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regardsCustomer Service Team

21-02-2017
* * * * *
Review:

It is an excellent service. So much better than having to struggle with two trains and a bus to get to Fanals on the Cost Brava like I did before I started to use Holiday Taxis

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Lloret De Mar. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regardsCustomer Service Team, JC