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Customer Reviews


88% of our customers rated our service good or excellent


Date
Details
Rating
Review
Our Response
16-12-2016
* * * * *
Review:

Excellent, didn't have long to wait, driver very helpful, no complaints at all.

Our Response:

16-12-2016
* * *
Review:

Fine on inward journey, picked up at 4am out, driver tried to change time bit could not contact reception, half 5am was the time he. Wanted and would have suited us better. Perhaps you found call or email myself next time.

Our Response:

Good Afternoon,Thank you for your feedback. I am so sorry to hear this and thank you for letting us know.  I’ve noted your comments and forwarded them to our Contracts Team in order to let the supplier know. Once again, thank you for taking the time to inform us.Kind regards,Customer Service Team

16-12-2016
* * * * *
Review:

Loved the service. Two wonderful guys were waiting for me att the airport and another awesome guy drove me back after a great weekend in Barcelona. Deffinetly worth every euro!

Our Response:

16-12-2016
* * * * *
Review:

Taxi à l'heure et confortable, chauffeur très sympathique

Our Response:

Merci pour votre commentaire.Nous apprécions toujours voir que nos clients prennent le temps de nous laisser leurs impressions. En guise de remerciement, nous vous avons envoyé un email pour vous assister lors de votre prochaine réservation. Encore une fois merci, en espérant vous revoir voyager avec nous.    CordialementLena

16-12-2016
* * * * *
Review:

I HAVE USED HOLIDAY TAXIS ON 3 OCCASIONS THIS YEAR AND THEY HAVE BEEN EXCELLENT

Our Response:

Good Afternoon Brendan,Thank you for your comments. I am pleased to note that you were satisfied with the service in Krakow. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

16-12-2016
* * * * *
Review:

Taxi was on time ,the diver was very polite and helpful

Our Response:

15-12-2016
* * * * *
Review:

Evryting very good !

Our Response:

15-12-2016
* * * * *
Review:

Great price, no issues

Our Response:

14-12-2016
* * * * *
Review:

Parfait

Our Response:

14-12-2016
* * * * *
Review:

Drivers were on time and helpful with luggage. Taxis clean and comfortable.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Faro. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

14-12-2016
* * * * *
Review:

servi cok güzel

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Antalya. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

14-12-2016
* * * * *
Review:

Excellent on time correct manner and courtesy

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Barcelona. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

14-12-2016
* * * * *
Review:

Everything was ok!

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Fuertaventura. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

14-12-2016
* * *
Review:

When approaching the desk a lady told me they were waiting for other passangers and to wait, she would shout when they were ready. After waiting 45 minutes and asking several times we were finally told which coach stop to go to. We travelelled with 3 young children and 6 cases all across the carpark to find the coach had gone. We then had to walk all the ay back where a rude woman put us into a mini bus. We then drove around for another 45 minutes until reaching a hotel... Not our hotel!! We then had to be taken back on ourselves where we finally got to our hotel. I had no issues on the return journey other than that the coach was 10 minutes late. Not sure I'd use this company again

Our Response:

Good Afternoon,Thank you for your feedback. I am sorry to hear that you were disappointed with the service and thank you for informing us. I have your reference number here and have passed all the details to our Customer Service Team who will look into this further.  Once again, please accept my apologies and I will ensure that this gets escalated. You will shortly receive an email confirmation that this is being investigated.Kind regards,Customer Service Team

14-12-2016
* * * * *
Review:

Good car good driver

Our Response:

14-12-2016
* * * * *
Review:

It was all well organized, no long waiting times...super

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Fuertaventura. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

13-12-2016
* * * * *
Review:

Everything you said would happen happened.everything on time in and out,driver v courteous,3rd time used,will not use anyone else for my transfers.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Krakow. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

13-12-2016
* * * * *
Review:

Driver right on time very polite

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Malaga. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

13-12-2016
* * * * *
Review:

Excellent service; tracking expected landing times after our flight delay.
Driver awaiting us at airport for our transfer to our hotel. great particularly after a long day.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Ryekjavik. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team