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Customer Reviews


94% of our customers rated our service good or excellent


Date
Details
Rating
Review
Our Response
09-12-2016
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Review:

Perfekter ging es nicht.

Our Response:

Vielen Dank für Ihre Nachricht.Wir freuen uns immer über eine positive Rückmeldung. Als Dank haben Sie von uns eine E-Mail erhalten, wie Sie bei der nächsten Buchung vorgehen können.Nochmals herzlichen Dank, dass Sie sich für Ihre Rückmeldung Zeit genommen haben und wir hoffen, Sie reisen bald wieder mit uns.Freundliche Grüsse, Lena

09-12-2016
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Review:

generally OK, only problem came when I phoned to confirm pickup time to go back to the airport and was told that the booking had been cancelled. I phoned Holiday Taxis to be told a new company and phone number were to collect me which was OK. They should have phoned me to advise this change.

Our Response:

Good Afternoon ,Thank you for your feedback. I am so sorry to hear this and thank you for letting us know.  I’ve noted your comments and forwarded them to our Contracts Team in order to let the supplier know. Once again, thank you for taking the time to inform us.Kind regards,Customer Service Team

09-12-2016
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Review:

excellent service on time value for money

Our Response:

08-12-2016
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Review:

Everything went according to plan. Good service. Thanks

Our Response:

Good Afternoon Tony,Thank you for your comments. I am pleased to note that you were satisfied with the service in Lanzarote. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

08-12-2016
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Review:

easy to use deffenitly use them again.recomend to everybody

Our Response:

08-12-2016
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Review:

Great service quick driver nice polite would uses again

Our Response:

08-12-2016
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Review:

Excellent will be using this again have already told friends about your website

Our Response:

08-12-2016
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Review:

Good easy service to use.

Our Response:

Good Morning Ritchie,Thank you for your comments. I am pleased to note that you were satisfied with the service in Reykjavik. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

08-12-2016
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Review:

Excellent, punctual and respectful drivet

Our Response:

Good Morning,Thank you for your comments. I am pleased to note that you were satisfied with the service overall. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

08-12-2016
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Review:

The service was good.

Our Response:

08-12-2016
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Review:

Very Helpful team. I needed to re-schedule and the agent i spoke to over the phone was very supportive. the taxi arrived on time as scheduled. the only downside was that we requested a car but got a bus instead.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Paris. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

08-12-2016
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Review:

GOOD SERVICE

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service overall. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

08-12-2016
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Review:

Taxi was there waiting upon our arrival with a swift transfer direct to hotel we was unpacked and out for lunch within 2 hrs of landing whereas if ww had took the normal shuttle transfer we wouldve still been shunting from hotel to hotel. The return journey arrived 10 mins early which was perfect when you are hanging about waiting in the hotel lobby, the return leg was in a luxury minibus and a very pleasant journey. I will now always book my own transfers through holiday taxis.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Gran Canaria. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

08-12-2016
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Review:

Needed better explanation where taxi was located. Picked up far too early for the time of day.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Lanzarote. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

08-12-2016
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Review:

Heel goede transfer-service! Was ik heel blij mee. Een prima ervaring!

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Faro. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

07-12-2016
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Review:

Excellent service would recommend to anyone!

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service overall. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

07-12-2016
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Review:

Pontos, gördülékeny olcsó szolgáltatás.

Our Response:

07-12-2016
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Review:

Drivers always very polite and helpful

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Malaga. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

07-12-2016
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Review:

Have used repeatedly in Europe and always impressed but after a dreadful experience with a taxi booked from J F K airport in August was somewhat apprehensive. No need to worry as the customer service at Las Palmas airport was excellent,as was our lady driver.Courteous and helpful

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Gran Canaria. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team