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Customer Reviews


95% of our customers rated our service good or excellent


Date
Details
Rating
Review
Our Response
08-12-2016
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Review:

The service was good.

Our Response:

08-12-2016
* * * *
Review:

Very Helpful team. I needed to re-schedule and the agent i spoke to over the phone was very supportive. the taxi arrived on time as scheduled. the only downside was that we requested a car but got a bus instead.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Paris. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

08-12-2016
* * * *
Review:

GOOD SERVICE

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service overall. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

08-12-2016
* * * * *
Review:

Taxi was there waiting upon our arrival with a swift transfer direct to hotel we was unpacked and out for lunch within 2 hrs of landing whereas if ww had took the normal shuttle transfer we wouldve still been shunting from hotel to hotel. The return journey arrived 10 mins early which was perfect when you are hanging about waiting in the hotel lobby, the return leg was in a luxury minibus and a very pleasant journey. I will now always book my own transfers through holiday taxis.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Gran Canaria. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

08-12-2016
* * * *
Review:

Needed better explanation where taxi was located. Picked up far too early for the time of day.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Lanzarote. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

08-12-2016
* * * * *
Review:

Heel goede transfer-service! Was ik heel blij mee. Een prima ervaring!

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Faro. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

07-12-2016
* * * * *
Review:

Excellent service would recommend to anyone!

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service overall. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

07-12-2016
* * * * *
Review:

Pontos, gördülékeny olcsó szolgáltatás.

Our Response:

07-12-2016
* * * * *
Review:

Drivers always very polite and helpful

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Malaga. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

07-12-2016
* * * * *
Review:

Have used repeatedly in Europe and always impressed but after a dreadful experience with a taxi booked from J F K airport in August was somewhat apprehensive. No need to worry as the customer service at Las Palmas airport was excellent,as was our lady driver.Courteous and helpful

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Gran Canaria. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

07-12-2016
* * * * *
Review:

brilliant efficient, on time, polite

Our Response:

07-12-2016
* * * * *
Review:

Great experience, driver was waiting for us, smooth journey to hotel

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service overall. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

07-12-2016
* * * * *
Review:

Very efficient service even for a 6.00 am flight on the return. Pick-up 3.00 am!!

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Reykjavik. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

07-12-2016
* * * * *
Review:

Excellent, as always. I use HT when I go to Madeira every year and they haven't disappointed yet.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service overall. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

07-12-2016
* * * * *
Review:

Wasn't sure what to expect as transfer companies have let me down many times before but these guys were great! Landed in Paris and there was a guy waiting for us with my name on an iPad, very professional! Got us to our destination fine. We had a return and wasn't sure if they would find us as we stayed at my sisters flat, went to wait outside ten mins early and the lovely guy was already there waiting for us. Great company to use would definitely recommend.

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Paris. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

07-12-2016
* * *
Review:

Pick up dissatisfied with service and Car, Return met expectations

Our Response:

Good Afternoon, I am sorry to hear about the difficulties you experienced and thank you for informing us. It is always appreciated when customers have taken the time to leave us their valued feedback. I would like to review your comments in more detail and take this up with our local Supplier. Please send an email detailing all the issues along with your booking reference in full to the Customer Service Department (customerservices@holidaytaxis.com). Kind Regards, Customer Services Team

07-12-2016
* * * * *
Review:

on time and good and helpful drivers

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service overall. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

07-12-2016
* * * * *
Review:

Great service, well organised., easy to use

Our Response:

Good Afternoon,Thank you for your comments. I am pleased to note that you were satisfied with the service in Tenerife. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon.Kind regards,Customer Service Team

07-12-2016
* * * * *
Review:

Alles hat prima geklappt ohne jegliche Probleme

Our Response:

Vielen Dank für Ihre Nachricht.Wir freuen uns immer über eine positive Rückmeldung. Als Dank haben Sie von uns eine E-Mail erhalten, wie Sie bei der nächsten Buchung vorgehen können.Nochmals herzlichen Dank, dass Sie sich für Ihre Rückmeldung Zeit genommen haben und wir hoffen, Sie reisen bald wieder mit uns.Freundliche Grüsse Lena