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Customer Reviews


99% of our customers rated our service good or excellent


Date
Details
Rating
Review
Our Response
30-04-2016
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Review:

I always use holiday taxis for my transfers whenever I go away.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Barcelona. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

Driver was very nice and very efficient

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided to/from Dalaman Airport. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

seats were a bit hard after being on the coach for 97 mins.
would have liked to have known how long and how many stops were involved on the journey
we were very happy with the price we paid .

Our Response:

Good Day, Thank you for your comments. I am sorry that you were unhappy with the length of the transfer. I’ve noted your feedback and passed it on to our Contracts Team in order to let the supplier know. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

This was our first time to use Holiday Taxis. The service offered was great. The shuttle was on time to and from Punta Cana airport to Dreams La Romana resort with friendly drivers.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied overall with the service provided to/from Dominican Republic - Punta Cana Airport and Bayahibe. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

Efficient and courteous

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied overall with the service provided to/from South Airport (Reina Sofia) to Costa Adeje. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

We didn't,t have to wait long for the shuttle

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service in Majorca. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

Had no problem finding drivers and where there waiting on us will use again thank you

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service in Alicante. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

Excellent. Great service. Pleasant and helpful. Always on time

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service in Faro. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

Excellent 5***** Star service

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service in Malaga. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

A good experience all went exactly to plan, I even had to change the booking from Spain due to family illness at late notice and still all went well!

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service in Malaga. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

Good booking system but let down by local agent.

Our Response:

Good Day, Thank you for your feedback. I am so sorry that this has happened and thank you for informing us. I have your reference number here and have passed all the details to our Customer Service Team who will look into this further. Once again, please accept my apologies and I will ensure that this gets escalated. You will shortly receive an email confirmation that this is being investigated. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

All' arrivo il tassista era già ad aspettarci e ci ha condotto in breve a destinazione. Molto soddisfatta.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service in Berlin. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
* * * * *
Review:

we were very impressed with the overall service provided & would recommend them.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided to/from Fuerteventura Airport. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
* * * * *
Review:

Everything went smoothly. Nice taxis and drivers

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Faro. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

Always booked with short notice, and was always fast, cheap and easy to do it.
Will recomend.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Fuerteventura. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
* * * * *
Review:

I was very pleased when I saw the driver waiting for us. It was very late and he took our luggage and directed us to the car. Very good service. Will definitely use service again

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Malaga. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

Could not find any fault with this company. Coaches were there on time and the drivers were very polite

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Alicante. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

Good value for money

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Faro. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
* * * * *
Review:

Excellent service. Both of our journeys were by knowledgeable and courteous drivers. Would certainly use again.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Cyprus. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team