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Customer Reviews



Date
Details
Rating
Review
Our Response
17-05-2016
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Review:

top service

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Majorca. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
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Review:

Really nice driver, very helpfull

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided from Dalaman to Kalkan. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * * *
Review:

Timely, polite service, efficient. I've used Holiday Taxis many times and will continue to do so.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided both in the past and on your recent transfer. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * *
Review:

Arriving at Gran Canaria airport we were told our bus no.was 355, after searching for ages we finally found it, no. 55, confusing, none of the drivers spoke English. The return journey they picked us up 30 minutes earlier than scheduled, goo job we were waiting outside the hotel ready.
Drivers for both journeys seemed to have a death wish with their driving.

Our Response:

Good Day, Thank you for your comments. I am sorry that you were disappointed with several aspects of the service. I’ve noted your feedback and passed it on to our Contracts Team in order to let the supplier know. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * *
Review:

Clear instructions good website and name shown clearly on arrival good transfer and helpful driver

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you found the website simple to navigate and that you were satisfied with the service provided to/from Sal International Airport. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * *
Review:

Internet site was clear and understandable.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you found the website simple to navigate and that you were satisfied with the service provided in Rome. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * *
Review:

+ Good price. Good cars. Fast.
- Came late to drop us to the aeroport. No conditioner going from aeroport to hotel - was too hot, nothing to breath.

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied with the service and price overall. I am however sorry that you were disappointed that the air conditioning was not switched on in the vehicle and that your pick up was delayed for your journey to the airport. I’ve noted your feedback and passed it on to our Contracts Team in order to let the supplier know. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * *
Review:

Was easy to book and pay, only disadvantage is that they don't accept AmEx

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Tenerife. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * * *
Review:

Brilliant service just ask information desk to ring when visiting New York airport curtesy phone not great otherwise will definitely use again

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Toronto. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * *
Review:

Great service minis the mini break stop where everyone got off for cigarettes and then got back on bus smelling like ash trays

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Turkey. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * * *
Review:

Easy to use

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you found the website siple to navigate and that you were satisfied with the service provided to/from Verona Valerio Catullo Airport. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * * *
Review:

Fantastic service. Prompt, timely, friendly. Were extremely helpful when we left hand luggage on the pavement outside our hotel. The driver had put it back on the coach and they returned it to us the day after. Would definitely recommend and use again.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Majorca and that the supplier was able to successfully assist you with your left baggage. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * * *
Review:

Prompt, Quick, efficient

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Ibiza. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * *
Review:

Hi I was happy with the service but comming home my name was not in the book so rang up to ask what I would be getting picked the lady said 8 55 I asked twice now wrote down the time but the driver was there at 8 35 so missed him and had to pay 70 euros for a taxi to the airport it would help if names are always in the boot that way never any miss understanding

Our Response:

Good Day, Thank you for your comments regarding your transfers to/from Alicante Airport. It is always great to see that customers have taken the time to leave us their valued feedback. Although your experience was positive on arrival, I would like to review your comments concerning the confusion on departure in more detail. I have your reference number and you will shortly receive an email confirmation that this is being investigated. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind Regards, Kirsty, Customer Services Team

17-05-2016
* * * * *
Review:

Prompt and smart. Lovely cars, arrived on time. Helped with luggage. Will use again.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Madrid. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * * *
Review:

Very helpful,always on time.just perfect.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Cyprus. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * * *
Review:

Very good polite drvers and on time

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Portugal. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * * *
Review:

super!!! Ik werd heel vrolijk opgewacht bij Barcelona Airport. Het meisje was ontzettend behulpzaam en vriendelijk.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided in Barcelona. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

17-05-2016
* * * * *
Review:

Driver on time very helpful clean bus and well presented driver

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service provided both pre-departure and also to/from Antalya Airport. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team