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Customer Reviews



Date
Details
Rating
Review
Our Response
28-05-2016
* * * *
Review:

Very good

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service received in Majorca. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

Quick, efficient and comfortable

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service received in Crete. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

Very easy to book and received excellent and detailed information on what to do on arrival. The local supplier took care of us from there on in.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you found the website simple to navigate and you were impressed with the pre-departure communication. It is also great to here how satisfied you were with the service received in Ibiza. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

Easy to book, prompt polite driver would reccommend

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you found the booking process to be straightforward and you were satisfied with the service received in Nice. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * *
Review:

Very reliable and staff friendly. The only trouble is this is the third year we've used HolidayTaxis.com for the same hotel and each time we've never been taken to the hotel, having been dropped off some way away and having to walk with our suitcases and each time dropped off at a different place. My main complaint is we are never told when we book the transfer that we won't be taken right to the hotel.

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied overall with the service to/from Alicante Airport. I am sorry to hear however that you were unhappy with the shuttle terms which advise it is not always possible to drop off at or pick up from specific hotels. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * *
Review:

Driver was on time but personal hygiene could be addressed.

Transfer was very expensive.

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied overall with the service received to/from Murcia San Javier Airport and Benidorm. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

driver was very prompt( 20 minutes early ) we were ready anyway. lovely new people carrier.
good transfer time of about 35-40 mins.
would definitely use again.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service received in the Dominican Republic. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

Good fast. Fair describes my experience

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service received in the Costa Del Sol. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

Excellent service. Driver was considerate and careful and helpful - all round brilliant service

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service received in Bodrum. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

Despite a 1hour+ delay caused by awful baggage reclaim, the transportation was there and cut the Thomson coach transfer time in half. We'll continue to use in future.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service received in Lanzarote. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

Great service

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service received in Cape Verde. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * *
Review:

Service is reliable and easy

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied overall with the service received in Antalya. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

NO PROBLEMS

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied with the service received to/from Murcia San Javier Airport and La Zenia. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * *
Review:

Used the services of Holiday taxis for many years and always been satisfied with the service level .

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were happy overall with the service provided in Lanzarote and on previous trips. I have passed on your comments regarding the pick up times to the local supplier. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

The taxi, a Mercedes, was waiting for us on arrival at Naples Airport with a courteous driver. A comfortable 70 minute transfer to the hotel. Much better than waiting on a coach for nearly 2 hours. The return journey was also without drama, with the taxi, another Merc, arriving 20 minutes early.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were happy with the service provided in Naples. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

Prompt and reliable...

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were happy with the service provided in Gran Canaria. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

The drivers were on time and very nice. The gent who picked us up was very informative and gave us good advice

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were happy with the service provided in Krakow. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

Courteous drivers on time. would recommend

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were happy with the service provided in Malta. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

28-05-2016
* * * * *
Review:

Nette service, chauffeurs spreken alleen haast geen Engels oid.

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied with the service overall in Barcelona. I am however sorry that you were disappointed with your pick up and return transfer. I’ve noted your feedback and passed it on to our Contracts Team in order to let the supplier know. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team