Customer Reviews


87% of our customers rated our service good or excellent


Date
Details
Rating
Review
Our Response
20-10-2015
* * * * *
Review:

Very helpful thanks

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. I am pleased to note that you were happy with the service received and will look to using our services in the future. Kind RegardsNicole

20-10-2015
* * * * *
Review:

Good easy to use

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * * *
Review:

Very easy to book transfer

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. I am pleased to note that you were happy with the service received. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * * *
Review:

everything was easy to use

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. I am pleased to note that you were happy with the service received. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * * *
Review:

Site is easy to use

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. I am pleased to note that you were happy with the service received. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * * *
Review:

none

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. I am pleased to note that you were happy with the service received and would use us again in the future. Thank you once again and we look forward to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * * *
Review:

Great comms - cannot fault

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. I am pleased to note that you were happy with the service received. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * *
Review:

no problem booking even recommended my son to use you.

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. I am pleased to note that you were happy with the service received. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * * *
Review:

Straightforward booking systems, good communications and good value.

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. I am pleased to note that youfely our booking system was straightforward and you were happy with the service received. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * * *
Review:

Great communication, no problem with booking.

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. I am pleased to note that you were happy with the service received. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * *
Review:

Phone service fine

Our Response:

Good Afternoon, Thank you for your feedback. I am sorry that you were disappointed with your transfer. I can see that you have raised this matter with our Customer Service Team and this matter is under investigation with the local supplier. Once we have received a full response we will be in further contact with you. Kind regards,Nicole

19-10-2015
* * * * *
Review:

Perfect - very simple and most effective.

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. I am pleased to note that you were happy with the service received. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * *
Review:

The transport at Arrecife airport was difficult to find, not your fault but a few signposts would be handy.

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * * *
Review:

Only thing to remember is to apply the discount code.It doesn't always allow you to do this.I had to book,then rebook with the discount code then cancel the first booking
Anyway everything went to plan.

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * *
Review:

I ended up with return taxi which has used the check-in time as departure time - i.e. two hours too early. It was rather taxing to reach anyone on a Sunday. Even the emergency UK contact number could not reach the Boa folk. In the end, all sorted first thing on the Monday - i.e. day of departure.

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * *
Review:

A bit of a mix up knowing whether to allow for airport waiting time or if you allowed this from the flight number. I had to call and put it back two hours but this was done smoothly
Thanks

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * *
Review:

All fine

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. I am pleased to note that you were happy with the service received. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * *
Review:

Very straightforward

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. I am pleased to note that you feel the booking process was straightforward and your transfers ran smoothly. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole

19-10-2015
* * * *
Review:

Everything was good

Our Response:

Good Afternoon, Thank you for your comments. It is always nice to see customers take the time to leave us their valued feedback. I am pleased to note that everything went smoothly with your transfers. Thank you once again and we hope to see you travelling with us again soon. Kind RegardsNicole