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Customer Reviews



Date
Details
Rating
Review
Our Response
30-04-2016
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Review:

I was with another couple in a car which was not a problem.
He was waiting for me at 18..05 or 18.10. My pick up was 18.30.
We arrived far too early at the airport for a flight at 21.55,
Other wise good service. thank you.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were satisfied overall with the service provided to/from Dalaman Airport. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

My Holiday Taxi experience was very positive. The online booking was easy enough to follow and follow up quiries were quickly dealt with. On arrival at the airport the allocation of a taxi and driver was efficiently carried out and, I was very soon on my way to my required destination.
I would use Holiday Taxi's again and would certainly recommend them.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you found the website simple to navigate and were happy with the pre-departure service, as well as the service provided in Cyprus. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

Prompt service and friendly driver

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were happy with the service provided in Ibiza. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

Very efficient, quick and reliable. I recommended their services to friends.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were happy with the service provided in Tunisia. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

30-04-2016
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Review:

Driver was very knowledgeable abd informative.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were happy with the service provided in Dubai. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
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Review:

We were very satisfied with holiday Taxis.
we highly recommend holiday
Taxis.

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were happy with the service provided in Lanzarote. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
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Review:

Purchase was very good and easy to do.

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied with the service overall. I am however sorry that you were disappointed with the number of stops. I’ve noted your feedback and passed it on to our Contracts Team in order to let the supplier know. It is always appreciated when customers take the time to leave us valued feedback. Thank you once again and we hope to see you travelling with us again soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
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Review:

Great service quick reliable use them all the time

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were happy with the service provided in Majorca. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
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Review:

I was very pleasantly surprised with the service. I booked my transfers as they were the cheapest. I have to say they gave the best service by far. Waiting on time at the airport on arrival and a courtesy call to remind me of the pick up time. On time to the minute with extremely friendly staff. I will definitely use them for my next trip

Our Response:

Good Day, Thank you for your positive comments. I am pleased to note that you were happy with the service provided to/from Agadir Airport and Agadir City Centre. It is always great when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
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Review:

Quick and easy to book and a good price.

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied with the service provided in Fuerteventura overall. However, I am sorry that you were disappointed with the shuttle terms and the communication upon arrival. I will pass this onto the Contracts Team in order to take this up with the Supplier directly. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
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Review:

could do with more pleasant drivers

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied with the service provided in Alicante overall. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
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Review:

Excellent service, on time, clean vehicles, professional service.

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied with the service provided in Alicante. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
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Review:

Put us on early bus at Alicante because other planes were late very good reliable service

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied with the service provided in Alicante. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
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Review:

very good

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied with the service provided in Tunisia. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
* * * * *
Review:

Excellent service

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied with the service provided in Tenerife. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
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Review:

Easy booking process. Reasonable prices.

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied with the service overall. I am however sorry that you were disappointed with several aspects of the service locally and your return transfer. I’ve noted your feedback and passed it on to our Contracts Team in order to let the supplier know. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
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Review:

The service level is excellent: this is a company that genuinely cares for its customers and takes pride in its reputation. Would I recommend them? Yes. The booking process is straightforward and the confirmations are reassuring. I think the app needs a bit of work though as you have to delete the expired bookings yourself and add your own new bookings rather than have them added automatically.

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied with the service overall. I am however sorry that you were disappointed with several aspects of the service locally and your return transfer. I’ve noted your feedback and passed it on to our Contracts Team in order to let the supplier know. It is always appreciated when customers take the time to leave us valued feedback. As a thank you for taking the time to review our services, we will send you an email in order to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
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Review:

Perfect pick up ! They were waiting for us and easy to find as we exited the arrivals hall. They were easy to book, well priced and offered a great service which they delivered.. We would definitely recommend them and use them again in the future.

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied with the service provided in Tenerife. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team

29-04-2016
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Review:

Excellent service ....both drop off & pick up couldn't be faulted

Our Response:

Good Day, Thank you for your comments. I am pleased to note that you were satisfied with the service provided in Alicante. It is always appreciated when customers take the time to leave us valued feedback. As a thank you, we will send you an email to assist you with your next booking. Thank you once again and we hope to see you travelling with us soon. Kind regards, Kirsty, Customer Service Team