Customer Reviews


91% of our customers rated our service good or excellent


Date
Details
Rating
Review
Our Response
06-11-2017
* * * * *
Review:

Was on time and proffesional, and hassle free, great service.

Our Response:

Thank you for your feedback about your transfer. It's always appreciated when clients take the time to review our services. We will send you an email shortly to help assist you with your next booking. All the best, Juan

06-11-2017
* * * *
Review:

Transport from the airport to my accommodation worked well, except for an hour's wait to leave. I was able to arrange a different pick-up point for returning. I would use your service again.

Our Response:

Thank you for your feedback about your transfer. It's always appreciated when clients take the time to review our services. We will send you an email shortly to help assist you with your next booking. All the best, Juan

06-11-2017
* * * * *
Review:

Very reliable and on time. Drivers were welcoming thanks

Our Response:

Thank you for your feedback about your transfer. It's always appreciated when clients take the time to review our services. We will send you an email shortly to help assist you with your next booking. All the best, Juan

06-11-2017
* * * * *
Review:

Good service

Our Response:

Thank you for your feedback about your transfer. It's always appreciated when clients take the time to review our services. We will send you an email shortly to help assist you with your next booking. All the best, Juan

06-11-2017
* * *
Review:

found transfer bus, then sat for nearly 1 hour before setting off for our hotel, driver not very pleasant, wouldnt tell us anything when asked just said go to office, transfer was a bit long to paguera, 1hr 15m, also return was nearly two hours long back to airport far too many stops,

Our Response:

Thank you for your feedback about your transfer. It's always appreciated when clients take the time to review our services. All the best, Juan

06-11-2017
* * * * *
Review:

Professional service . No waiting around . Comfortable private transfer arranged. Would definitly use again and recommend to others.

Our Response:

Thank you for your feedback about your transfer. It's always appreciated when clients take the time to review our services. We will send you an email shortly to help assist you with your next booking. All the best, Juan

06-11-2017
* * * *
Review:

Not that it made much difference but I was expecting a private car and all I got was a normal taxi. It took me about 5 minutes to find the office in the airport and another 10 minute walk with the driver to where the taxi was parked. I would have been quicker just walking outside the airport and getting one of the many waiting taxis.

Our Response:

Thank you for your feedback about your transfer. It's always appreciated when clients take the time to review our services. We will send you an email shortly to help assist you with your next booking. All the best, Juan

06-11-2017
* * *
Review:

the taxi was not there on my arrival although a nice man at the airport called the driver and he did say he was on his way. the driver however drove like a lunatic and I literally felt sick on arrival at the hotel. the front of his car was all dented and no the wonder the way he drove. The return driver was also tail gating and driving too fast and too close to the car in front. I really did not feel sae and was stressed!

Our Response:

Thank you for your feedback about your transfer. It's always appreciated when clients take the time to review our services. All the best, Juan

06-11-2017
* * * * *
Review:

very efficient

Our Response:

Thank you for your feedback about your transfer. It's always appreciated when clients take the time to review our services. We will send you an email shortly to help assist you with your next booking. All the best, Juan

06-11-2017
* * * * *
Review:

Short wait for transport. Good driver. Excellent service

Our Response:

Thank you for your feedback about your transfer. It's always appreciated when clients take the time to review our services. We will send you an email shortly to help assist you with your next booking. All the best, Juan

06-11-2017
* * * * *
Review:

A quick journey from the airport the driver was courteous and the bus was clean will book again definitely.

Our Response:

Thank you for your feedback about your transfer. It's always appreciated when clients take the time to review our services. We will send you an email shortly to help assist you with your next booking. All the best, Juan

06-11-2017
* * * *
Review:

They were very punctual & competitively priced. However, on our journey from the airport to the apartment the driver did not know where this was making the journey a little stressful. I would expect this to be checked prior to our departure?

Our Response:

Thank you for your feedback about your transfer. It's always appreciated when clients take the time to review our services. We will send you an email shortly to help assist you with your next booking. All the best, Juan

06-11-2017
* * * * *
Review:

The service was excellent from start to finish. The booking process was easy and the we didn't have to wait long when we arrived at the airport. Checking the pickup time was straightforward and the transport arrived on time. Would definitely use again.

Our Response:

Dear Customer, I am pleased to hear your transfer was 5*! We are always very grateful to receive feedback as it helps us improve our future service or tell us what we are doing right! Again thank you for your kind comments and we hope to see you travel with us again in the future. Kind Regards, Vasu S

06-11-2017
* * *
Review:

Airport transfer taxi service was delivered on time as requested. However, the booking system was a poor experience. Despite of providing the necessary flight details, the booking system failed to update/deliver the details to the taxi provider. Instead, I received few e-mail threatening that I will not get the service and loose the money. The call centre was too busy to answer mycalls or to return the call back as per their automated facility. Finally the matter was resolved on the day of my travel after my an hour long phone attempts.

Our Response:

I’m so sorry to hear about the troubles you had with your booking, I would like to review your comments in more details.If you have any additional information, please can you forward these over to customerservices@holidaytaxis.com? Kind Regards, Vasu S

05-11-2017
* * * * *
Review:

We recently arranged transfers in Cyprus from Larnaca airport to our hotel in Paphos and from the hotel back to Larnaca. The procedure at the meet and greet desk in Larnaca airport was very efficient, and the return pick-up was on time after our reconfirmation telephone call 48 hours earlier. Very impressed!

Our Response:

Good morning, I am pleased to hear your transfer was 5*! We are always very grateful to receive feedback as it helps us improve our future service or tell us what we are doing right! Again thank you for your kind comments and we hope to see you travel with us again in the future. Kind Regards, Juan S

05-11-2017
* * * * *
Review:

I've used Holiday Taxis for over 10 years and they never fail to deliver excellent service and value for money.

Our Response:

Good morning, I am pleased to hear your transfer was 5*! We are always very grateful to receive feedback as it helps us improve our future service or tell us what we are doing right! Again thank you for your kind comments and we hope to see you travel with us again in the future. Kind Regards, Juan S

05-11-2017
* * *
Review:

Was very chaotic on arrival at Dubai airport, had to wait for about 15 mins for driver to turn up! Then were given a pack and told to meet rep the next day at 5pm to discuss tours, we only booked a return taxi didn't expect to have rep meetings! Needless to say, we called and cancelled this meeting

Our Response:

Dear Customer, Thank you for your feedback about your transfer in Dubai . I am very sorry for any inconveniences caused. Unfortunately we do not provide those services; we only provide transfer and not tours or trips. Please can you confirm if you met with a holiday taxis representative at the airport? Kind Regards, Nicole N

05-11-2017
* * * * *
Review:

as always polite, prompt and courteous well presented and clean car and driver with a child seat should it have been needed

Our Response:

Good morning, I am pleased to hear your transfer was 5*! We are always very grateful to receive feedback as it helps us improve our future service or tell us what we are doing right! Again thank you for your kind comments and we hope to see you travel with us again in the future. Kind Regards, Juan S

05-11-2017
* * * * *
Review:

very good

Our Response:

Good morning, I am pleased to hear your transfer was 5*! We are always very grateful to receive feedback as it helps us improve our future service or tell us what we are doing right! Again thank you for your kind comments and we hope to see you travel with us again in the future. Kind Regards, Juan S